1. The customer who isn't satisfied with our lace wigs for any reason, please contact us by email firstname.lastname@example.org within 48 hours to make application of "return or exchange" since you sign for your goods. Overdue this item is not available.
We don't accept the return/exchange if you have cut the lace for any reason,Also, the custom order can't be returned or exchanged.
2. Please send pictures of the lace wig to us when you decide to make exchange or return.
3. The exchange can be done in the same style, and if you want to exchange the different style, you should pay the price difference,Clients need to afford the shipping cost($20) of the wig.
Please ship it by USPS express, (we need tracking number).., also, please declare the value $30.
4. There won't be any re-stocking fee charged for exchange, but Clients need to afford the shipping cost($20) of the wig. For refund cases the shipping fee will be deducted form your refund. After we confirm your exchange or return request, then you can send the wig back to us(use USPS shipping)
5. In order to ensure the safe transport of the wig ,be sure to contact us before sending the wig back, Please ! We will refuse to sign for the package if you send them back without our permission! Otherwise you will be responsible for all the losses arising there from.
6. This promise is applied for the in stock lace wigs, not include any used wigs, special offer products.
The product has to be returned in its original state with no alterations made to include the following:
Wig must be tried on with a wig cap
Wig cannot be worn
Wig must be returned in the original packaging
Wig lace cannot be cut, torn, dyed or altered in any manner
Wig cannot contain any tape, glue or residue
Wig cannot contain any chemicals, dyes, or other hair products
Wig's hair cannot be cut, styled, or altered in any manner
Thanks for your visit!